Customer Service Desk Associate

Job status:  Part-time
Hours:  25-28 hours per week
Location:  Short Pump, VA 23233

Strange’s is seeking two part time associates to oversee the customer service desk at the short pump location.

The customer service desk associate acts as the first point of contact for customers whether in person or on the phone.

Scheduling: Two scheduling options available: THUR/FRI/SAT 8 AM – 6 PM or  SUN 10-5 PM MON/TUES/WED 9-5 PM

Tasks & Responsibilities:

• Welcome customers as they enter the facility
• Assist in printing tags for greenhouse product
• Sort incoming mail
• Assist in preparing store signage
• Answer phones and direct customers on product location
• Process refunds or returns
• Respond to online inquiries when needed
• Accept and enter payments on customer accounts
• Manage the express checkout lane during busy seasons
• Complete other assorted tasks provided by management

Interested in this opportunity? Apply HERE

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